FAQ

 

What is Adobo?

Adobo is a blend of spices that enhances the flavor of food. In Latin cuisine cooks use adobo seasoning as a salt substitute. Season meats, poultry, seafood, soups, stews, grains, salads, vegetables, sauces, dressings - essentially everything!


How do I cook with Adobo?

Use adobo as you do salt, spices and other seasoning blends. Sprinkle liberally on chicken and steak, then sauté, grill, roast or baste. Watch EcoRicoTV for recipe ideas and how-tos. Adobo makes a great base for marinades, sauces and dressings.


What is Sazón?

Sazón is a flavor enhancer and salt substitute like adobo. However, sazón contains achiote or annatto, which gives food a red/orange color. Latin cooks use sazón to season and add color to dishes like rice, arroz con pollo, sautés, meats, poultry, seafood. You can use both adobo and sazón in the same recipe. Please note that both sazón and adobo contain salt!


How do I cook with Sazón?

Use sazón as you do salt, spices and other seasoning blends, just like adobo. We urge you to experiment! Watch EcoRicoTV for delicious recipes and inspiration.


Are there salt-free Gigi’s Organics adobo and sazón?

Giselle is in the kitchen perfecting them. As soon as they’re ready, you will be able to purchase them here first!


Are your seasonings certified organic?

All the herbs and spices we use in our seasonings are USDA certified organic, certified Kosher, non-irradiated, gmo free and gluten free. Yes, they’re good for you and the planet.


How is Gigi’s Organics green?

At Gigi’s we walk the eco-tegrity talk and practice the three R’s – Reduce, Reuse, Recycle.

We reduce waste by bulk purchasing in large sizes, reusing packaging, purchasing products made from recycled products, using reusable bags, recycling paper and plastic, reducing consumption of water and electricity and buying certified organic ingredients, to name a few.

We also edutain, uplift and support people and planet by spreading the word about why it’s important to buy organic food, consume and purchase less, waste less, and be a good global citizen. Please join us on this journey!


What is your shipping policy?

Shipping charges are based on your order's weight and the distance it's shipped. (Standard shipping is FREE* on orders over $99.00.) Your shipping costs will be calculated for your review during checkout.

Puerto Rico: Standard shipping time is on average 5-8 days. All orders over $99 will receive free standard shipping. Expedited and Next Day shipping are currently unavailable for orders from Puerto Rico.

*Orders that qualify for free shipping are usually shipped Economy Rate. You may choose a different shipping method for an additional charge. Free shipping applies to the continental U.S. only (excluding HI, AK and other US territories). Please note that if you use a discount coupon code on your order, your order must be greater than $99.00 AFTER the discount has been applied in order to qualify for free shipping.

Please note: we do not ship to APO boxes or international addresses.


What is your return policy?

We apologize for the inconvenience, but we cannot accept returns on food items. Non-food items are fully refundable within 30 days of delivery.


Is your packaging recyclable?

Bottles

Our bottles are fully recyclable PET plastic. However, we ask that you reuse the bottles by filling them with more Gigi’s Organics seasonings! The bottle will last years and years.

Purchase our pouches to refill each bottle three times. If you’d like to use the bottle for something other than our fab seasonings, simply peel off and throw away the label then wash the bottle and fill. Super easy!

Caps

Our caps are not recyclable. Please dispose of them in the trash. But, really, we can’t stress enough, please reuse the bottle and cap for many years!

Pouches

Our pouches are food grade rice paper plus plastic laminate. They are not recyclable. However, because they are made with rice paper, the amount of non-recyclable components is reduced. We are working with our supplier to create fully recyclable/compostable food grade pouches that will maintain our products’ shelf life.


What is the shelf life of your seasonings?

Two taste-filled years.


Why don’t you sell individual bottles of seasonings?

Two words: shipping and fulfillment. To keep prices low for our customers (that’s you!), we bundle our products for online sales. That way you get more bang for your buck for the same shipping cost! We sell premium organic products at affordable prices. So, when you buy the pouches, your costs are reduced 33-40% from the single bottle cost! That’s why we sell bottles and pouches together - to save you money.

To get your fabulous seasonings from us to you, we use a third party fulfillment company e.g. Amazon, to pick, pack and ship products to our community. That process almost doubles our costs. It stinks, we know. If you’re in the Seattle area, please let us know. We’ll gratefully sell you individual or multiple bottles and pouches and save you the shipping costs. Just email us when you’re in town at info@gigisorganics.com. We’ll do our best to make it happen!